Robotic Process Automation Software

RPA solutions are used to automate mundane and repetitive processes, in various functions within the enterprise, to elevate efficiencies and service levels. These bots interact with applications and processes in the same way that humans do, but they do so much quicker and error-free. Examples of these rule-based tasks include filling in the same information in multiple places, reentering data, or copying and pasting. Server-based software robots are simply better at doing this sort of clerical work than human beings.

Adopting RPA enables organizations to rapidly scale up capacity to address rising volumes of service queries—building a robot workforce that can work 24/7 and with a higher degree of accuracy than a human. This can translate into significant cost savings, improved employee engagement (as employees are freed from performing the more routine tasks) as well as a more consistent customer experience.

The NICE RPA software robots are installed on backend servers, with the capability to take over all the tedious, admin-driven manual processes facing the human workforce everyday. A variety of tasks can be executed independently without human intervention, freeing up employees to focus their attention on more valuable business priorities.

RPA bots work speedily, diligently and tirelessly around the clock without error. They are your workforce multiplier, increasing throughput capacity and enabling your organization to achieve its ROI targets more quickly and successfully.